About my ceiling fan order ?
Hi I bought a ceiling fan and have a technical issue regarding its installation. It has come with a switch instead of a controller on the fan itself. Can we get a replacement of the fan with a controller on the fan instead of a switch. Please can yo . . .
In placing my order I did check that I’m ordering from a Uk website and the item is shown as in stock - but in the basket it says to allow an extra 10 days for delivery due to Brexit and the head office detailed in the T&C is Spain. Is my item bei . . .
Hi, are you able to offer a discount on 2 Fans, same model please? Ceiling Fan, Royal 75cm. BA Antique brown, walnut blades Model: "ROYAL 75 BA"
Sorry about that, but it's not possible at the moment.
We are not an importer of this item, so the margins are very poor.
The Yaoun ceiling fan is showing as £0.00 and states that I agree to pay as stated in the terms and conditions but they don't say anything. Is the price etc correct?
We didn't see this information, even this reference, but of course there is no product at 0£..
Please can you tell us what is your navigator version, and link us this page ?
Hi I've been receiving emails asking me to pay £39.95 for shipping, my understanding was this was free delivery.i was not aware that this was coming from abroad as I deliberately chose a UK company, which I thought you were. Therefore I can not pay . . .
I ordered a ceiling fan order no 55313. I have been asked by UPS to pay £ 39.95 for tax and duty before delivery. Nobody has mentioned this when I ordered the fan. I am not prepared to pay this unless you are going to refund this. Please let me kno . . .
How is the 15 year warranty delivered for FARO Ceiling fan blades 106 cm reversible blades Model: "CEBU" 15 year warranty/motor up to year 2036
Hi, there were no battery for the remote control? Would have expected one to be provided. Also, the fan is not 91cm, it is 81cm so your description on your website is wrong!
Order VAFWBKEZL I have an e-mail from UPS asking me to pay £42.35 tax. An e-mail from you says if this happens I should not pay but contact you. I have sent an e-mail but no reply. Can you confirm I will not have to pay.
Hi, I have ordered a fan and I have been told by UPS that I need to pay for Import tax, is that right?
Why am I being asked to pay import duty on my delivery please? I have received a notification from UPS.
Hello, I plan to order HELIX III FROM KLASSFAN, is stock available? If not, when will be back? Thank you. Have a good day.
Hello, we just bought 2 fans with light, HELIX III FROM KLASSFAN, A COMPACT, ULTRA-POWERFUL DC CEILING FAN, 3-TONE LED, THERMOSTAT, and RIAICA II BY KLASSFAN - LATEST GENERATION CEILING FAN WITH WI-FI, THERMOSTAT AND DIMMABLE LED LIGHT. Would the LED . . .