I ordered a ceiling fan order no 55313. I have been asked by UPS to pay £ 39.95 for tax and duty before delivery. Nobody has mentioned this when I ordered the fan. I am not prepared to pay this unless you are going to refund this. Please let me know. Brigitte Newbury
Hello Miss Newbury,
Don't worry we take care of that, sometimes the borders agents don't take the money in the right pocket. You did it well, just this message and we solved the problem.
It's done, you can enjoy your fan.