In principle, a ceiling fan that is properly installed operates in near-total silence. Admittedly, its 16-coil motor produces a slight vibration, but this is absorbed by the fan’s structure. If you suddenly hear a click, a squeak or a hum, it means that a part around the motor has started to resonate. Follow our step-by-step guide to locate the source of the noise and eliminate it!
1. Remove the light kit or decorative plate
- Detach the diffuser or plate.
- Run the fan.
- Has the noise stopped? Re-install the part and tighten it more firmly.

2. Check the plate support
- Unplug the LED connector, then undo the 3 screws holding the support.
(No light kit: simply remove the 3 screws.)
- Start the fan and listen.
- No more noise? Verify the following:
- Extension tube firmly tightened, including the side screw.
- No support screw touching the blades.
- Front and back of the blades free of rubbing marks.
- If the rotor extender rubs the blades, replace it or add washers to create enough clearance.

3. Tighten the coupler’s side screws
Above the motor, the down-rod is held by a pinned bolt and two side screws.
- Loosen these two screws.
- Lift the motor slightly to free the bolt.
- Tighten the screws evenly, then test.

4. Check the motor cover
- Tighten the 6 screws located under the coupler.
- Run the fan again: no noise should remain.
5. Readjust the lower canopy
The cover must never touch the coupler.
- Re-position it if necessary.
- Test again.
6. Refit the upper canopy correctly
- Remove the screw cover cap.
- Slide the canopy downward, then test.
- If the noise is gone, re-assemble everything and tighten well.

7. Inspect the ball-and-socket mount
- Detach the fan to access the ball joint.
- Firmly tighten the two screws:
- The first one goes into the rod.
- The second presses the rod against the ball.
- Missing screw? Flip the rod and request a replacement.

8. Test the fan “bare” (without blades)
- Remove all the blades.
- Check that the light connector hasn’t slipped out of the rotor.
- If it has, push it back in and secure it with a dab of silicone to prevent future contact.

Conclusion
By scrupulously following these eight steps, you will eliminate all the common causes of fan noise. Should a hum persist, our after-sales team is ready to help.